Common Mistake

Solution

Poor Module Placement

Placing the Drone device under metal, in the engine bay, or deep inside the dash causing weak or no GPS signal.

Mount device with a clear view of the sky with no metal directly above the device. Ideal mounting X2MAX is directly under the top of  dashboard.

Poor preparation for securing or mounting the device causing rattling, falling modules.

Use automotive approved double-sided tape, Velcro, or cable ties to ensure the device is securely mounted and not in obstruction of moving parts.

Poor Connections / Wiring

Running wires near hinges, pedals, HVAC, or across high heat areas such as engine / firewall areas leading to pinching, melting, or electrical shorts.

Route wiring along existing harnesses. Use loom, cable ties, grommets to avoid any areas that may cause damage to added wiring.

Connecting to improper circuits in the vehicle causing electrical issue, excessive battery draw, or warning lights on dashboard.

Use a digital multi-meter to confirm your connection points in the vehicle. Refer to your MyFirstech account for wiring information.

Non-Functioning Device

Releasing the vehicle before activating device.

Run the device through the DroneMobile activation portal on the  MyFirstech website or App to confirm operation before releasing to the customer.

OBD Plug Not fully seated or connected.

Make sure to securely connect the OBD T-Harness into the vehicles OBD Diagnostic Port. If unable to get a secure connection, hardwiring the device may be required.